Community Platform Feature Tool

Vendor reports are biased. Analyst reports are detached. This is the first framework built by practitioners who actually run communities. It covers 9 feature categories across 14 platforms. Use it to figure out what you actually need and stop getting sold features you'll never use.

Set Your Priorities

Mark each feature as must-have, important, nice-to-have, or not needed.

Choose Your Level

Click the minimum acceptable standard for each feature.

Export as Spreadsheet

Download your requirements as a .xlsx you can drop straight into an RFP.

Start here

Which Community Model(s) Are You Building?

Pick one, or pick several. When you pick multiple, each feature defaults to the highest priority and minimum level across the models you selected. Tweak from there. Read more about the five models.

The framework

9 Feature Standards

Your Requirements Summary

Set priorities and minimum levels above to build your requirements profile.

This isn't a comprehensive list. You'll also want to cover integrations, support, data privacy, and security requirements separately. But it does cover the critical functionality requirements.